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Everything you need to know

The whole travel industry is experiencing an unusual surge in service requests from the customers. The impact of novel coronavirus (COVID-19) is increasing exponentially and affecting the travel industry on a massive level.

We apologize to you all for the delays due to the rise in the number of calls. However, our team members are working hard and adding more efforts to provide you the best available service options by allying with our various travel partners worldwide.

We are aimed to provide every possible customer service associated with travel in the next 48-72 hours.

We request you to be patient!! Meanwhile, we are modifying our policies and operations as soon as possible. We repeat if your travel is not scheduled within the next 48-72 hours then please wait until your travel date is not closer.

We appreciate your cooperation and understanding during this stressful time. We understand your concerns completely, there is not important to us than our customer's satisfaction and safety.

Covid-19 Airlines Information

Frequently Asked Questions

What is the right way to find airlines that are refundable or have versatile change policies?

Various trusted airlines are waiving change fees for entitled new reservations due to novel coronavirus breakdown. We suggest you to Visit the respective Airlines website.

How can I stay informed about the novel coronavirus?

While making any reservations make sure that you are aware of all the certainty. You can rely on a few government websites including the World Health Organization and Department of Health and Social Care and Public Health England for trusted information.

What if I have already booked a flight but want to make changes because of COVID-19?

Our customer support is experiencing a high number of calls and it is tough to get through this hard time. We request you to visit the airline website where you can easily get all the information on the status of your reservations.

If your travel is not scheduled within the next 10 days, then it is requested not to rush calling customer care, so that we can help customers with the more impending trip.

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* Cancellation requests can be accepted through email. Please email to our customer service at support@myholidays.com